FAQ

Delivery times vary depending on your location and the shipping method you select at checkout. Standard delivery typically takes 5-7 business days, while expedited options can arrive in 2-3 business days. International shipping may take longer, usually between 10-15 business days.

 

Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times will vary based on the destination. Please check our shipping policy for more details or contact customer service if you have specific questions about your location.

 

If your package is delayed, please check the tracking information for updates. If the package appears to be lost or hasn’t arrived within the estimated delivery time, contact our customer service team. We will investigate the issue and work with you to resolve it, whether that means locating the package or sending a replacement.

 

If you receive an incorrect item, please contact our customer service team as soon as possible. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item at no cost to you.

 

We offer a variety of shipping options, including standard, expedited, and express delivery. Standard shipping typically takes 5-7 business days, while expedited and express options can deliver within 2-4 business days. Delivery times may vary depending on your location and the chosen shipping method. You can select your preferred option at checkout.

 

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this link to monitor the status of your shipment in real-time. If you have any issues with tracking, please contact our customer support team for assistance.

 

We accept returns within 30 days of delivery, provided the items are in their original condition and packaging. To initiate a return, please contact our customer service team for a return authorization and instructions. Once we receive and inspect the returned item, we will process your refund or exchange within 5-7 business days.

 

Yes, we offer free returns for most items. If you need to return an item, please contact our customer service team to receive a prepaid return label. Certain items, such as final sale or personalized products, may not be eligible for free returns. Please review our return policy or contact us for more details.

 

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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You can get some products for free by accumulating points with every new order!